TY  - BOOK
AU  -  Krishnamurthy, Mathangi
AU  -  Krishnamurthy, Mathangi
TI  - 1-800-Worlds:  : the making of the Indian call centre economy
SN  - 9780199476053
U1  - 658.8120 KRI 
PY  - 2018///
CY  - New Delhi, India 
PB  - : Oxford University Press, 
KW  - Management
KW  - General management
KW  - Call centers -- India -- Employees
KW  - Call centers -- Social aspects -- India
KW  - India -- Economic conditions -- 1991-
KW  - Customer services -- India
KW  - POLITICAL SCIENCE -- History & Theory
KW  - POLITICAL SCIENCE -- World -- Asian
KW  - Economic history
N1  - List of FiguresAcknowledgement1. A Call Centre Story2. Trespassers Will be Recruited3. Nocturne4. Eliza Doolittle5. The Affective Corporation6. AfterwordBibliographyIndexAbout the Author

N2  - 1-800-Worlds chronicles the labour practices, life-worlds, and media atmospheres of Indian call centre workers, and locates them within the socio-political context of the new Indian middle classes.


ER  -