01013nam a22002057a 4500 SNU 20140114101935.0 140114b xxu||||| |||| 00| 0 eng d 9788131759394 Variety Books Publishers Distributors, B-10, Street No.2, West Vinod Nagar, Delhi-92 Invoice No. IN786 04/01/2014 7th 658.8 LOV Lovelock, Christopher ; Wirtz, Jochen ; Chatterjee, Jayanta Services marketing : people, technology, strategy / Christopher Lovelock; Jochen Wirtz; Jayanta Chatterjee 7th ed. Delhi. : Pearson., 2011. xxi, 683 p. : ill. ; 28 cm. 660 Management. , Marketing. , Marketing -- Management. , Professions -- Marketing. , Service industries -- Marketing. , Customer services -- Marketing. , Wirtz, Jochen. , Chatterjee, Jayanta. , Loveloack, Christopher. , and Services marketing : people, technology, strategy. ddc BOOK 10222 10222 0 0 ddc 0 1 SNUL SNUL 2014-01-14 660.00 0 658.8 LOV 10254 2014-01-14 00:00:00 2014-01-14 BOOK