TY - BOOK AU - Keen, Jack M . TI - Making technology investments profitable : : ROI road map to better business cases SN - 0471227331 U1 - 658.403KEE PY - 2003/// CY - New York PB - : Wiley & Sons, KW - Information technology -- Management KW - Information technology -- Economic aspects KW - Tecnologia da informação KW - Jack M Keen & Bonnie Digrius KW - Management ER -