TY - BOOK AU - Phillips, Jack TI - The consultant's scorecard : : tracking results and bottom-line impact of consulting projects SN - 9780071348164 U1 - 001.068 PHI PY - 2000/// CY - New York PB - : McGraw-Hill KW - Consultants KW - Business consultants KW - Organisatieadvisering KW - Jack J Phillips KW - Management ER -