TY - BOOK AU - Koenig, Michael E. D. TI - Knowledge management lessons learned : : what works and what doesn't SN - 9781573871815 U1 - 658.4038 KOE PY - 2004/// CY - Medford, N.J. PB - : Published for the American Society for Information Science and Technology by Information Today KW - Knowledge management KW - Information Management KW - Information Science KW - Michael E D Koenig KW - Management ER -