TY - BOOK AU - Adam Kahane TI - Solving tough problems : : an open way of talking, listening, and creating new realities SN - 9780070600010 U1 - 303.69 KAH PY - 2004/// CY - San Francisco PB - : Berrett-Koehler KW - Conflict management KW - Problem solving. KW - Communication KW - Adam Kahane KW - Problem solving. ER -