TY - BOOK AU - Davis, Lisa TI - Shortcuts for smart managers : : checklists, worksheets, and action plans for managers with no time to waste SN - 9780814404324 U1 - 658 DAV PY - 1998/// CY - New York PB - : American Management Association, KW - Change management - KW - Communication KW - GOAL SETTING KW - Lisa Davis KW - MANAGEMENT ER -