TY - BOOK AU - Drapkin, Michael TI - Three clicks away : : advice from the trenches of eCommerce SN - 9780471396826 U1 - 658.84 DRA PY - 2001/// CY - New York PB - : John Wiley, KW - Information Architecture, User Interface, and Usability - KW - Programming and Development KW - Classic Culture Clashes KW - Drapkin, Michael KW - MANAGEMENT ER -