TY - BOOK AU - Kotler, Philip TI - According to Kotler : : the world's foremost authority on marketing answers your questions SN - 9780814472958 U1 - 658.8 KOT PY - 2005/// CY - New York PB - : AMACOM, KW - Customer power and satisfaction KW - Trends in marketing KW - New ideas in marketing KW - Kotler, Philip KW - MANAGEMENT ER -