00630nam a22002057a 4500003000400000005001700004008004100021020001800062028000800080082001600088100002100104245009800125260005400223300003600277655003000313655002100343655002600364655001900390655001500409SNU20140627173944.0140627b        xxu||||| |||| 00| 0 eng d  a9780873894227  aHCL  a658.562 BUR  a Burns, Clarence  aBuilding your organization's TQM system b: the Unified Total Quality Modelc/ Clarence Burns  aMilwaukee, Wis. b: ASQC Quality Pressc, ©1997.  axii, 172 p. b: ill. c; 24 cm.  aTotal quality management.  aExperts and Fads  aDeveloping strategies  aClarence Burns  aManagement