TY  - BOOK
AU  -  Burns, Clarence
TI  - Building your organization's TQM system : : the Unified Total Quality Model
SN  - 9780873894227
U1  - 658.562 BUR 
PY  - 1997///
CY  - Milwaukee, Wis. 
PB  - : ASQC Quality Press
KW  - Total quality management
KW  - Experts and Fads
KW  - Developing strategies
KW  - Clarence Burns
KW  - Management
ER  -