TY  - BOOK
AU  - Cobb, Charles G.
TI  - Enterprise process mapping : : integrating systems for compliance and business excellence
SN  - 9780873896436
U1  - 658.401 COB 
PY  - 2005///
CY  - Milwaukee, Wis. 
PB  - : ASQ Quality Press, 
KW  - Total quality management
KW  - Flow charts
KW  - Presentation graphics software
KW  - Charles G. Cobb
KW  - MANAGEMENT
ER  -