00653nam a22002057a 4500003000400000005001700004008004100021020001800062028000800080082001600088100002000104245011400124260005200238300003600290655004800326655001700374655002100391655002000412655001500432SNU20140630200324.0140630b        xxu||||| |||| 00| 0 eng d  a9780471718895  aHCL  a658.405 BRO  a Brown, Douglas  aThe black book of outsourcing b: how to manage the changes, challenges, and opportunitiesc/  Brown, Douglas  aHoboken, N, J. b: John Wiley & Sons, c©2005.  axiv, 366 p. b: ill. c; 24 cm.  aContracting out -- Handbooks, manuals, etc.  aOutsourcing.  aContracting out.  a Brown, Douglas  aMANAGEMENT