TY  - BOOK
AU  - James G Patterson
TI  - Benchmarking basics:  : looking for a better way
SN  - 9788176495189
U1  - 658.562 PAT 
PY  - 1996///
CY  - Menlo Park, Calif. 
PB  - : Crisp Publications
KW  - Benchmarking (Management)
KW  - James G Patterson
KW  - Benchmarking
ER  -