00675nam a22002057a 4500003000400000005001700004008004100021020001800062028000800080082001800088100002200106245009700128260005600225300003500281655002800316655005600344655003300400655002100433655001500454SNU20140701163634.0140701b        xxu||||| |||| 00| 0 eng d  a9781578518654  aHCL  a338.47004 MOS  aDavid C Moschella  aCustomer-driven IT b: how users are shaping technology industry growthc/ David C Moschella  aBostonb : Harvard Business School Pressc, ©2003.  axx, 251 p. b: ill. c; 25 cm.  aInformation technology.  a Business enterprises -- Technological innovations.  a Internet (impactos sociais)  aDavid Moschella.  aManagement