TY - BOOK AU - Marshal Cohen TI - Why customers do what they do: : who they are, why they buy, and how you can anticipate their every move SN - 9780070616127 U1 - 658.8342 COH PY - 2006/// CY - New York PB - : McGraw-Hill KW - Consumer behavior. KW - Verbraucherverhalten KW - Marshal Cohen KW - Marketing ER -