00683nam a22002057a 4500003000400000005001700004008004100021020001800062028000800080082001600088100004100104245012300145260004000268300003800308655003000346655002400376655004400400655001800444655001500462SNU20140702220719.0140702b xxu||||| |||| 00| 0 eng d a9780070037397 aHCL a658.562 BAR a Barkley, Bruce,a; Saylor, James H. aCustomer-driven project management b: a new paradigm in total quality implementationc/ Bruce Barkley; James H Saylor aNew York b: McGraw-Hillc, ©1994. axxiii, 508 p. b: ill. c; 24 cm. aTotal quality management. aProject management. aPeople involvement tools and techniques aBruce Barkley aManagement