TY - BOOK AU - Barkley, Bruce, TI - Customer-driven project management : : a new paradigm in total quality implementation SN - 9780070037397 U1 - 658.562 BAR PY - 1994/// CY - New York PB - : McGraw-Hill KW - Total quality management KW - Project management KW - People involvement tools and techniques KW - Bruce Barkley KW - Management ER -