TY - BOOK AU - Ross Dawson TI - Developing knowledge-based client relationships : : leadership in professional services SN - 9788131200551 PY - 2005/// CY - Amsterdam ; Boston PB - : Elsevier/Butterworth-Heinemann KW - Business consultants KW - KNOWLEDGE MANAGEMENT KW - CONSULTANTS KW - Ross Dawson KW - Management ER -