TY  - BOOK
AU  - Laurie Dicker
TI  - Making conflict resolution happen: : a simple and effective guide to dealing with conflict at work
SN  - 9781865089911
U1  - 658.4053 DIC 
PY  - 2002///
CY  - Crows Nest, N.S.W
PB  - : Allen & Unwin
KW  - Conflict management
KW  - Personnel management
KW  - Laurie Dicker
KW  - Management
KW  - Conflict
ER  -