00660nam a22002177a 4500 SNU 20140717161311.0 140717b xxu||||| |||| 00| 0 eng d 9788120312050 HCL Joe Peppard ; Philip Rowland The essence of business process re-engineering / Joe Peppard; Philip Rowland New York ; London : Prentice-Hall , 1995. x, 256 p. : ill. ; 23 cm. Reengineering (Management) Organizational change. Business Process Reengineering. Joe Peppard Management ddc HCL 15538 15538 1 0 ddc 0 0 SNUL SNUL 2014-07-17 0 658.406 PEP H7394 2014-07-17 00:00:00 2014-07-17 HCL