TY - BOOK AU - Figallo, Cliff, ; TI - Building the knowledge management network-: : best practices, tools and techniques for putting conversation to work SN - 8126503335 U1 - 658.4038 FIG PY - 2002/// CY - New York, NY PB - : John Wiley, KW - Knowledge management KW - Communication and technology KW - Building the knowledge management network--best practices : tools and techniques for putting conversation to work KW - Cliff Figallo ER -