00606nam a22002177a 4500 SNU 20140721191005.0 140721b xxu||||| |||| 00| 0 eng d 9780471232940 HCL Dick Smith Strategic Six Sigma : best practices from the executive suite / Dick Smith Hoboken : John Wiley and Sons Ltd, 2002 xxvi, 310p. : ill SIX SIGMA Organizational effectiveness. Customer relations. Dick Smith management ddc HCL 16017 16017 1 0 ddc 0 0 SNUL SNUL 2014-07-21 0 658.4 SMI H10188 2025-06-11 00:00:00 2014-07-21 HCL