TY  - BOOK
AU  - Harkins, Philip J.
TI  - Powerful conversations : : how high-impact leaders communicate
SN  - 9780070601017
U1  - 658.45 HAR 
PY  - 1999///
CY  - New York 
PB  - : McGraw-Hill
KW  - Communication in management
KW  - Leadership
KW  - Communication in organizations
KW  - Philip J Harkins
KW  - Management
ER  -