TY  - BOOK
AU  - Peters, Thomas J.
TI  - The professional service firm 50: : transform your "department" into a professional service firm whose trademarks are passion and innovation!
SN  - 9780375407715
U1  - 658.812 PET 
PY  - 1999///
CY  - New York
PB  - Borzoi Books
KW  - Tom Peters
KW  - The professional service firm 50
KW  - Service industries
KW  - customer services
KW  - Reinventing work series
KW  - management
ER  -