TY - BOOK AU - Roberts, Lon TI - Process reengineering: : the key to achieving breakthrough success SN - 9780074623745 U1 - 658.4063 ROB PY - 1995/// CY - New Delhi PB - Tata McGraw-Hill KW - Lon Roberts KW - Process reengineering : the key to achieving breakthrough success KW - organizational change KW - organizational effectiveness KW - quality control KW - production planning ER -