TY  - BOOK
AU  - Niven, Paul R.
TI  - Balanced scorecard diagnostics : : maintaining maximum performance
SN  - 9780471681236
U1  - 658.401 NIV 
PY  - 2006///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Paul R. Niven
KW  - Balanced scorecard diagnostics : maintaining maximum performance
KW  - Organizational effectiveness -- Measurement
KW  - Performance -- Measuremen -- Industrial productivity -- managementt
ER  -