TY  - BOOK
AU  - Becker, Jörg
TI  - Process management: : a guide for the design of business processes
SN  - 9783540434993
U1  - 658.5 BEC 
PY  - 2003///
CY  - New York
PB  - Springer
KW  - Jörg Becker
KW  - Martin Kugler
KW  - Michael Rosemann
KW  - Process management : a guide for the design of business processes
KW  - Industrial management
KW  - Information resources management
KW  - Industrial engineering
ER  -