00622nam a22001817a 4500003000400000005001700004008004100021028000800062082001600070100001600086245009800102260003000200300002700230655001500257655008300272655003000355655005500385SNU20140729163646.0140729b        xxu||||| |||| 00| 0 eng d  aHCL  a658.562 COO  aCook, Sarah  aPractical benchmarkingb: a manager's guide to creating a competitive advantagec/ Sarah Cook  aLondonbKogan Page c1995  a187 p.b: ill.c25 cm.  aSarah Cook  aPractical benchmarking : a manager's guide to creating a competitive advantage  aBenchmarking (Management)  aOrganizational effectiveness - Success in business