TY - BOOK AU - Cook, Sarah TI - Practical benchmarking: : a manager's guide to creating a competitive advantage U1 - 658.562 COO PY - 1995/// CY - London PB - Kogan Page KW - Sarah Cook KW - Practical benchmarking : a manager's guide to creating a competitive advantage KW - Benchmarking (Management) KW - Organizational effectiveness - Success in business ER -