TY - BOOK AU - Woodall, Jack TI - Total quality in information systems and technology SN - 9781884015700 U1 - 658.4038 WOO PY - 1997/// CY - Delray Beach, Fla. PB - St. Lucie Press KW - St. Lucie Press total quality series KW - Jack Woodall; Deborah K Rebuck; Frank Voehl KW - Total quality in information systems and technology KW - Information technology -- Management KW - Information resources management KW - Total quality management (TQM) ER -