TY - BOOK AU - Clayton M. Christensen TI - The Innovator's Dilemma: The Revolutionary Book That Will change the Way you do Business SN - 9780060521998 U1 - 658 CLA PY - 2003/// CY - New York PB - : HarperCollins KW - Creative ability in business KW - Industrial management KW - Customer services KW - Clayton M. Christensen KW - Fiction ER -