TY  - BOOK
AU  - Kanji, Gopal K.; 
TI  - 100 methods for total quality management
SN  - 8170365716
U1  - 658.562 KAN 
PY  - 1996///
CY  - London ; Thousand Oaks, Calif.
PB  -  : Sage, 
KW  -  Total quality management.
KW  - Quality control
KW  - 100 methods for total quality management
KW  - Gopal K Kanji
ER  -