TY  - BOOK
AU  - Kaner, Cem
TI  - Bad software: : what to do when software fails
SN  - 9780471318262
U1  - 005 KAN 
PY  - 1998///
CY  - New York
PB  - Wiley
KW  - Cem Kaner; David Pels
KW  - Bad software : what to do when software fails
KW  - Software failures
KW  - Software engineering
KW  - Software quality -- software bugs
ER  -