00912nam a22002537a 4500 SNU 20140809113914.0 140809b xxu||||| |||| 00| 0 eng d 9780071133968 HCL 658.4038011 COR Cortada, James W. TQM for information systems management : quality practices for continuous improvement / James W. Cortada New York McGraw-Hill 1996 xvii, 301 p. : ill. 24 cm. McGraw-Hill Management and Organization series McGraw-Hill Management and Organization series James W Cortada TQM for information systems management : quality practices for continuous improvement Total quality management (TQM) Information resources management. Management information systems. ddc HCL 23345 23345 1 0 ddc 0 0 SNUL SNUL 2014-08-09 0 658.40380 COR H8450 2014-08-09 00:00:00 2014-08-09 HCL