TY - BOOK AU - Cortada, James W. TI - TQM for information systems management: : quality practices for continuous improvement SN - 9780071133968 U1 - 658.4038011 COR PY - 1996/// CY - New York PB - McGraw-Hill KW - McGraw-Hill Management and Organization series KW - James W Cortada KW - TQM for information systems management : quality practices for continuous improvement KW - Total quality management (TQM) KW - Information resources management. KW - Management information systems ER -