TY  - BOOK
AU  - Crosby, Philip B.
TI  - Quality is free: : the art of making quality certain
SN  - 9780070145121
U1  - 658.56 CRO 
PY  - 1979///
CY  - New York
PB  - McGraw-Hill
KW  - Quality is free : the art of making quality certain
KW  - Philip B Crosby
KW  - Quality assurance
KW  - HPA Corporation Quality Improvement Program
KW  - Quality control -- Management
KW  - Given to Shiv Nadar
ER  -