00590nam a22001937a 4500 SNU 20140812212637.0 140812b xxu||||| |||| 00| 0 eng d 9780743223201 HCL 658 MAI Maister, David H. Practice what you preach : what managers must do to create a high achievement culture /David H Maister New York ; London : Free, 2003, ©2001. 250 p. ; 22 cm. Service industries -- Management. Employee motivation. ddc HCL 23666 23666 1 0 ddc 0 0 SNUL SNUL 2014-08-12 0 658 MAI H5945 2014-08-12 00:00:00 2014-08-12 HCL