TY  - BOOK
AU  - DR. RICK BRINKMAN
TI  - Dealing with difficult people
SN  - 9780070586307
U1  - 658.3045 HAR 
PB  - MCGRAW-HILL
KW  - Problem employees.
KW  - Interpersonal conflict.
KW  - Personnel management
KW  - Harvard Business School
KW  - Management
ER  -