TY  - BOOK
AU  - Nayar, Vineet ;
TI  - Employees first, customers second : : turning conventional management upside down
SN  - 9781422139066
U1  - 658.3152 NAY 
PY  - 2010///
CY  - Boston, Mass.
PB  - Harvard Business Press
KW  - Management
KW  - , Organizational change
KW  - , Management--Employee participation
KW  - , Customer relations
KW  - , Corporate culture
KW  - , HCL Technologies--Management--Case studies
KW  - , and Employees first, customers second : turning conventional management upside down
KW  - , Archive
ER  -