TY - BOOK AU - Prescott, Bryan D. TI - Creating a world class quality organisation: : 10 essentials for business success SN - 9780749417406 U1 - 658.562 PRE PY - 1995/// CY - London PB - : Kogan Page, KW - Success in business -- Great Britain. KW - Total quality management -- Great Britain. KW - Creating a world class quality organisation : 10 essentials for business success KW - Bryan D Prescott ER -