TY  - BOOK
AU  - Evans, James R. 
TI  - Managing for quality and performance excellence
SN  - 9781285094595
U1  - 658.562EVA 
PY  - 2011///
CY  - USA
PB  - :CengageLearning 
KW  - Management
KW  - Total quality management
KW  - Quality control
KW  - Quality assurance
KW  - James R Evans
KW  - and Managing for quality and performance excellence
ER  -