TY - BOOK AU - Sharma.D D TI - Total Quality Management: :Principles, Practice and Cases SN - 81-8054-222-X U1 - 658.562 SHA PY - 2004/// CY - New Delhi PB - :Sultan Chand & Sons KW - Management KW - Quality control. KW - Production management -- Quality control KW - D D Sharma KW - and Total Quality Management :Principles, Practice and Cases ER -