TY - BOOK AU - Silberman, Melvin L. TI - The consultant's big book of organization development tools: : 50 reproducible, customizable interventions to help solve your clients' problems SN - 9780071408837 U1 - 658.406 SIL PY - 2003/// CY - New York PB - : McGraw-Hill, KW - Organizational change. KW - Organisation development ER -