TY - BOOK AU - Hekkert, Paul, TI - Product experience SN - 9780080450896 U1 - 658.834SCH PY - 2008/// CY - Netherlands PB - : Elsevier, KW - Management KW - Consumers' preferences KW - Consumer behavior KW - Design -- Human factors KW - Belevingswaarden KW - H Schifferstein; Paul Hekkert KW - and Product experience ER -