TY - BOOK AU - Dillman, Don A. TI - Internet, phone, mail, and mixed-mode surveys : : the tailored design method SN - 9781118456149 U1 - 300.723DIL PY - 2014/// CY - New Jersey PB - : Wiley, KW - Social Science KW - Social surveys -- Design KW - Social surveys KW - Data Collection KW - Schriftliche Umfrage KW - Don A Dillman KW - and Internet, phone, mail, and mixed-mode surveys : the tailored design method ER -