TY - BOOK AU - Evans, James R TI - The management and control of quality SN - 9788131517918 U1 - 658.562EVA PY - 2011///1 CY - New Delhi PB - :Cengage Learning KW - Management KW - Quality control KW - Quality assurance KW - Total quality management KW - Statistical Process Control KW - James R Evans KW - and The management and control of quality ER -