TY - BOOK AU - Mody, Suresh M TI - Benchmarking and Process Improvement : :Making made in india U1 - 658MOD PY - 1999/// CY - Mumbai PB - :D L Shah Trust KW - Management KW - Marketing KW - Marketing Management KW - Process Improvement KW - Quality KW - Suresh M Mody KW - and Bench marking and process improvement ER -