TY - BOOK AU - Jones, Roger E TI - The Key Account Manager's Pocketbook: :A Pocketful of tips for those who want to keep and develop business with important customers SN - 8173140553 U1 - 658JON PY - 2013/// CY - Alresford PB - : Management Pocketbooks KW - Management KW - Service Management KW - Manager Handbook KW - Roger E Jones KW - and key account manager Pocketbook ER -