TY  - BOOK
AU  - ;Perfect Assertiveness.
TI  - Perfect Assertiveness: : All you need to ger it right first time
SN  - 9780099406174
U1  - 158.2 FER 
PB  - : Random House.
KW  - ; Perfect Assertiveness
KW  - ; you need to get it right first time
KW  - ; Ferguson,Jan
ER  -